Security

Supporting your most vulnerable pupils, securely.

At Spiro, we're grateful for the opportunity to support your school — which is why we take security and privacy so seriously.

Our commitments

Spiro's commitments to keeping your data safe.

Your data stays in the UK

Pupil information is stored in UK data centres and processed under UK GDPR, including all AI processing.

AI that's safe for pupil data

All AI processing happens in the UK. No pupil information is retained by an AI provider or used to train models.

You control who sees what

Set visibility pupil by pupil and role by role. Ensure staff see everything they need to, and nothing more.

Built on leading infrastructure

Spiro is hosted on platforms certified to ISO 27001 and SOC 2 Type 2 to keep your data secure.

Security

How we keep your data safe.

Data protection

How your pupils' information is stored and handled:

  • Pupil data stored and processed in the UK
  • Encrypted in transit with TLS, and at rest with AES-256
  • Data handled under UK GDPR and the Data Protection Act 2018
  • AI processing in the UK, with zero retention and no training use
  • Export on request; secure deletion within 90 days of termination

Access and permissions

How you control who sees each pupil's information:

  • Multi-factor authentication
  • Per-pupil visibility, set by your SENCO
  • Role-based access controls
  • Teachers see only the pupils they're responsible for
  • Each school's data is isolated at the database level

Platform security

How the platform itself is protected:

  • Hosted in the UK on ISO 27001-certified and SOC 2 Type 2-attested platforms
  • Automated backups, with restores tested periodically
  • Security measures reviewed and updated on a documented cycle
  • Every sub-processor assessed before onboarding and bound by contract

Governance and accountability

How we run Spiro, and who's answerable:

  • Formal risk assessment strategy, reviewed regularly
  • Documented incident response plan, with breaches notified to you within 48 hours
  • Least-privilege internal access with MFA enforced and access rights reviewed periodically

Artificial intelligence

Our approach to AI

At Spiro, we think AI can increase the human part of SEN provision rather than replace it. By taking the repetitive paperwork off your team, keeping every pupil's plan tailored and measurable, and surfacing what might otherwise be missed, Spiro aims to give you back the hours that hands-on support actually needs.

However, it's critical that we leverage AI thoughtfully and securely. As such, none of Spiro's AI suggestions or document drafts reach a pupil's record until a member of staff has reviewed and approved. Additionally, Spiro's AI runs entirely in the UK, under agreements that mean nothing is kept by the AI provider afterwards and nothing is used for training.

How Spiro uses AI, in full

DOCUMENTATION

Need additional documentation?

For customers conducting security reviews, security and compliance documentation is available via our Wonde profile.

Access documentation

See Spiro in action

Let us walk you through Spiro's secure platform.

We're happy to have your school's DPO join the call.

Book a demo